Term and Conditions

Last Updated: [Insert Date]

1. Our Boutique

PETIT BATEAU Sales specializes in premium baby girl clothing including:

• Baby Girl Sets
• Bottoms
• Dresses
• Onesies
• Swimwear
• Tops

We serve customers worldwide (excluding some Asian and remote regions) from our headquarters at 1991 Carson Street, San Diego, US 92103.

2. User Responsibilities

Account Information

When creating an account or making purchases, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any information that changes
• Accept responsibility for all activities under your account

Prohibited Activities

You may not:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other customers’ shopping experience
• Use automated systems to extract data from our site

3. Product Information

Product Descriptions

We strive for accuracy in all product descriptions, colors, and sizing information. However, slight variations may occur due to monitor display differences.

Age Appropriateness

All our clothing is designed for babies and toddlers. Please select sizes carefully based on the measurements provided for each item.

Hygiene Considerations

For health and safety reasons:

• Swimwear and onesies cannot be returned unless defective
• All returned items must be in original condition with tags attached

4. Ordering Process

Order Acceptance

Your order represents an offer to purchase which we accept when we send you an order confirmation email. We reserve the right to refuse any order.

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

5. Shipping Policy

Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

Processing Time

All orders are processed within 1-2 business days before shipping. You’ll receive tracking information via email.

International Customers

International customers are responsible for:

• Any customs duties or taxes
• Ensuring products can be legally imported to their country

6. Returns & Exchanges

Return Window

You may return most items within 15 days of receipt, provided they are:

• In original condition with tags attached
• Unwashed and unworn
• In original packaging

Return Process

1. Contact us at [email protected] within 15 days
2. Wait for our approval with Return Authorization Number
3. Package items securely with original tags and order confirmation
4. Ship to our returns center using trackable shipping

Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including designs, text, graphics, and logos, is the property of PETIT BATEAU Sales and protected by intellectual property laws. You may not use our content without express written permission.

8. Liability Limitations

PETIT BATEAU Sales shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Minor variations in product color or appearance

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of our site constitutes acceptance of the updated terms.

11. Contact Us

For any questions about these Terms and Conditions, please contact our friendly customer service team:

Email: [email protected]
Address: 1991 Carson Street, San Diego, US 92103